Customer Care
Inbound support that keeps your customers looked after.
Learn more →Business Process Outsourcing · Juba, South Sudan
Let your business focus on growth.
We'll handle the conversations.
Ubuntu CX builds dedicated customer care, cold calling and technical support teams in Juba — trained to international standards, ready to represent your business.
“Together. We Deliver.”
Professional. Reliable. Affordable.
outsourcing built around people, not scripts.
Scalable teams
start with a small pilot, grow seat by seat.
South Sudan talent
trained to international service standards.
Dedicated support
a real team assigned to your account, not a shared pool.
What We Do
Three core services. One accountable team.
Every engagement is built around dedicated agents, a named supervisor and clear reporting — not a rotating call-centre pool.
Cold Calling & Lead Gen
Outbound teams that open doors and fill your pipeline.
Learn more →Technical Support
First-line support that resolves issues, not just logs them.
Learn more →Dedicated BPO Team
A blended package for businesses that want it all managed.
Learn more →Why Ubuntu
Ubuntu means: I am, because we are.
It's a philosophy of shared success — people working together, delivering together. Every seat we staff is one more person supported and one more reason your business runs smoother.
Read our philosophy →Our Experience
Built on real campaign experience.
Ubuntu CX draws on prior BPO and campaign experience developed through operations in Egypt under the name Cosmic BPO — examples of past campaign types, not current clients.
See our experience →How It Works
From first conversation to a live team.
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01
Tell us what you need
Share your services, expected volumes and working hours.
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02
We design your team
We recommend a seat count and package suited to your campaign.
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03
Onboarding & training
Agents are trained on your product, scripts and systems.
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04
Launch & scale
We monitor quality from day one and scale as results come in.
Industries We're Built For
Wherever your customers are calling from.
Ubuntu CX is designed to serve these sectors locally and internationally — this reflects the markets we're built to support, not a current client list.
Banks & Financial Institutions
Telecom Companies
Insurance
Hospitals & Healthcare
Hotels & Travel
Retail & E-commerce
NGOs & Institutions
Startups & Tech
Careers
We're building the team, in Juba.
Ubuntu CX hires locally across customer care, cold calling and technical support. If you're fluent in English, comfortable with basic computer use, and reliable, we'd like to hear from you.
View careers →- Fluent in English, clear communication
- Basic computer literacy
- Reliable, professional, ready to learn
- Available to work full-time in Juba